Reference

tores4d Privacy Policy for Your Account

tores4d Privacy Policy explains how we collect, use and protect the details connected to your account, including contact data, device signals and payment records from DANA, OVO, GoPay…

Account dataWallet recordsCookie choicesSecurity checks

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How We Use Payment And Account Details

tores4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy starts with a simple purpose: collect only what helps us provide account access, process a requested wallet action and respond to a support case. When you create an account, we may receive your name, phone number, login details, verification results and security history.

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A DANA, OVO, GoPay or QRIS action can create a reference, amount, status and time record so we can match a receipt to your account. Bank transfer and virtual account records may include the bank route used. We use device and browser signals to detect unusual
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access, keep sessions working and protect account changes. Where local law permits, we may share necessary records with payment partners or service providers that help process these actions. We do not describe access as available everywhere; eligibility depends on local law. Policy questions can be sent
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through our account support path.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH YOUR RECORDS

Privacy Policy Questions Reach Our Support Path

A clear support route helps you act on this Privacy Policy instead of guessing where a request belongs. Sign in through your usual account path and send the request from the account area when possible; this lets us match the question to the correct record. If access is unavailable, include the phone number or email connected to the account and a short description without sending a password or wallet PIN. We can then explain the next verification step for a data request.

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Account access

If you cannot reach the account area, tell us whether the issue concerns login, phone verification or a device change. We use the details already connected to your account to confirm who is asking before discussing personal records.

Wallet receipt

For a DANA, OVO, GoPay or QRIS receipt question, send the transaction reference, date and status shown on your account. Do not include a wallet PIN. We use the reference to locate the relevant payment record.

Privacy request

Ask us to access, correct or clarify personal data through the account support path. We may request account verification first, then explain which records can be changed or provided under the law that applies to you.

SECURITY AND RETENTION

What This Policy Means On Your Device

Privacy choices are easier to understand when they match the steps you take on a phone or desktop.

Account setup

When you open an account, we use the phone number or email you provide to create login credentials and send account-related messages. Clear phone verification may be required before account access or before we discuss personal details.

Device signals

A mobile browser or desktop session can produce device, browser, language and connection details. We use these signals to recognise unusual sign-ins and investigate failed access without treating them as a replacement for your account identity.

Cookies

Cookies and similar storage can keep a session active, remember a language choice or help us understand which policy page was opened. You can control cookies through your browser, although disabling some may affect login or page settings.

Payment matching

A DANA, OVO, GoPay or QRIS record helps us match a requested action with the correct account. Bank transfer and virtual account references may also be stored for status checks, receipt support and account security.

Retention steps

We keep personal records for the time needed to operate the account, resolve a support question, detect misuse or meet an applicable legal duty. When a record is no longer needed for those purposes, our handling follows the deletion or anonymisation process available to us.

Correction requests

If your name, phone number or contact detail is wrong, contact us through the account support path and identify the field that needs correction. We verify the request before changing it so another person cannot redirect account messages.

Privacy Policy Answers For Indonesian Accounts

These Privacy Policy answers focus on the questions you may have before opening or using an account from Indonesia. They cover the information connected to login, mobile access, wallet records, cookies and requests for access or correction. If your situation is unusual, use the support path with the account details needed for verification. Our response and any available action depend on local law and the records involved.

The tores4d Privacy Policy covers personal details linked to your account, login and phone verification records, device and browser signals, cookies, support messages and payment references. It explains why we use these records, when service providers may receive necessary details and how you can ask about them.

We use your phone number to create or protect the account, support phone verification and send account-related messages. It can also help us locate a wallet receipt when you ask about DANA, OVO, GoPay or QRIS. We verify identity before revealing or changing connected information.

We may store the payment reference, amount, time, route and status needed to match a requested action with your account. We do not ask for your wallet PIN through support. Bank transfer and virtual account references can be handled in the same way for receipt and status checks.

Use the account support path and identify the personal field that is inaccurate, such as a phone number or email address. Include the account detail needed to locate your record, but never send a password or wallet PIN. We may verify you before making the correction.

You can send an access request through account support and describe the records you want clarified, such as login history, device signals or payment references. We verify the requester first, then explain what can be provided, limited or withheld under the law applying to your account.

On a phone, cookies or similar storage may keep your session, language choice or page settings available while you move between account pages and the lobby. Browser controls let you remove or restrict them. Some restrictions can interrupt login, so check the account path afterward.

We retain records for the period needed to operate the account, investigate support questions, protect against unusual access or meet an applicable legal duty. The period can differ by record type, such as login history or a QRIS receipt. Ask support for the handling of a specific record.

tores4d Privacy Policy for Your Account

Privacy Policy Questions Reach Our Support Path

Account access

Wallet receipt

Privacy request

What This Policy Means On Your Device

Account setup

Device signals

Cookies

Payment matching

Retention steps

Correction requests

Privacy Policy Answers For Indonesian Accounts

01 What does the tores4d Privacy Policy cover?

02 Why does Privacy Policy require my phone number?

03 Does tores4d store DANA, OVO, GoPay or QRIS details?

04 How can I request a correction under this Privacy Policy?

05 Can I ask what personal data tores4d holds about me?

06 How does the Privacy Policy handle cookies on mobile?

07 How long does tores4d keep account and payment records?

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